May 18, 2009 Program Summary |
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“Cooperative Collaboration:
As speaker Michael Lujan emphasized, virtual working arrangements are here to stay. Furthermore, they will continue to increase as commuting challenges rise and the supporting technologies improve. But this event was not just about working remotely. It covered many of the protocols and considerations for successfully working on virtual project teams, regardless of whether you and your clients or colleagues are in the same building or community, or halfway around the globe from one another. Regardless of your career status, your ability to work successfully with future clients and businesses hinges on developing a better understanding of the philosophies, best practices, tools, and techniques for engaging with virtual project collaborators — which goes far beyond "telecommuting." Michael’s synopsis included ideas and tips for developing a blueprint — not only to build virtual teams, but to ensure that the teams remain on track. He addressed professionals who are preparing to work on a virtual team as well as company representatives working with a virtual team. Michael's presentation:
He offered a strategy for developing successful virtual team communication along with practical ideas for implementing each element of communication. Creating successful virtual team communication is paramount to the success of the entire team. These elements include:
Successful virtual teams rely on internal support, which encompasses providing encouragement, information, and resources to the team. Especially for team leaders, it includes:
The familiarity that individual members develop within their teams helps them recognize how to work together more effectively and match their strengths and interests to both individual and collective responsibilities and tasks. Related to strengthening internal support is learning as much as possible about each team member. This includes exchanging information relating to skill sets, goals, past accomplishments, values, assumptions, and opinions. A virtual team won't succeed unless there is a solid, well-structured organization to the framework. Becoming organized means:
This process will help the team confirm its mission, goals, objectives, and accomplishments. Further, becoming organized encompasses:
Finally, the virtual team members must continue to build a rapport, increase trust, improve communications, and maintain their organization so that all members can realize their team goals. The ultimate aim of this strategy is to help teams practice skills that will make their team experiences more successful and personally satisfying. Productivity and meaningful results are the primary factors for making the virtual team approach successful. These factors will be successful only when all virtual team members contribute creative techniques to develop relationships and build trust, especially when working with a geographically dispersed team. (See below for Michael's bio information)
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“Cooperative Collaboration: The Virtual Team Approach |
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Date: | Monday evening, May 18, 2009 |
Speaker: |
Michael Lujan, owner of On The Same Page Technical Writing Services (WriteOnThePage.com). With over 20 years of accomplishments as a contractor, consultant, and staff specialist for numerous high-tech companies, Michael has helped startups to Fortune 500 companies reach, and often exceed, their business-to-business and consumer product documentation goals. By incorporating practical, well-founded business objectives, practices, and "lessons learned," he provides companies with direction not only for achieving their documentation goals, but also for improving project planning and communication strategies within their own business models. Michael has implemented very successful business approaches that enable him to integrate exceptionally well with project teams and to complete deliverables on time and within budget -- often exceeding client expectations the first time. Additionally, Michael's outreach in the business community and in academia includes a long-standing association with San Luis Obispo STC, including board membership; Guest Lecturer and Student Liaison/Mentor for the Technical Communications Certification Program at Cal Poly; and past Technical Communications Program Advisory Board Member at De Anza College, Cupertino, CA |
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